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When you have a question or problem. . .
The health care system can be confusing, but we’re here to help. For more information about HealthCare Partners, our services, and our doctors, you can look over our “Frequently Asked Questions” on this Web site, call our Patient Support Center at (800) 403-4160, or send us an email request.
Our Patient Support Center is your direct line for problem solving or for after-hours medical advice. A team of English/Spanish-speaking representatives is on hand to answer your questions 24 hours a day. They can also help you on holidays, which for 2007 include:
- New Year's Day - Monday, January 1
- Martin Luther King Day - Monday, January 15
- Presidents' Day - Monday, February 19
- Memorial Day - Monday, May 28
- Independence Day - Wednesday, July 4
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Labor Day - Monday, September 3
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Veterans Day - Monday, November 12
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Thanksgiving Day - Thursday, November 22
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Christmas Day - Tuesday, December 25
If you are not satisfied with our services, tell us so that we can take the appropriate steps to improve your experience. Simply talk to your doctor’s office staff, call our Patient Support Center, or fill out a Patient Communication Form.
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