Patient Services
We are your medical care advocates. Our goal is to give you the best care possibleOur doctors and their Care Teams work together to provide you with personalized care and make sure your needs are met. We don’t rush you! Our physicians and nurses take time to listen to your questions and concerns.
Our patients don’t have to wait weeks to see their doctor—you can often be seen the same day.
Plus, we provide you with a variety of offerings to enable you to manage your health outside of the doctor’s office, including telephone support, in-person health classes, informational brochures, and on-line health resources.
Same Day Appointments Available (applicable to HealthCare Partners Medical Group patients only)
With our scheduling system called Premier Appointments, some of our offices can see patients within 24 hours—often the same day.
Fast Referral Authorizations to Specialists
We can authorize a specialist referral or a test for most common medical problems before you walk out of your doctor’s office.
Patient Support Center
Your direct line for problem solving. A team of English/Spanish-speaking representatives is on hand to answer your questions 24 hours a day. Just call (800) 403-4160.
Patient Communication Form
With our scheduling system called Premier Appointments, some of our offices can see patients within 24 hours—often the same day.
Fast Referral Authorizations to Specialists
We can authorize a specialist referral or a test for most common medical problems before you walk out of your doctor’s office.
Patient Support Center
Your direct line for problem solving. A team of English/Spanish-speaking representatives is on hand to answer your questions 24 hours a day. Just call (800) 403-4160.
Patient Communication Form