HealthCare Partners

FAQS

1. What employment opportunities are currently available at HealthCare Partners?
2. How do I submit a resume?
3. What if I do not have a resume? Can I fill out an employment application?
4. What is a source, and why am I required to select one?
5. Why can't I submit my resume via U.S. mail or FAX?
6. How do I use the Refer a Friend link?
7. Why am I prompted to fill out additional information when I apply for some employment opportunities but not for others?
8. I'd like to be able to include a cover letter with my resume, addressed to the appropriate individual. How can I find out the name of the appropriate individual?
9. What if a position I am interested in is not listed on the careers page? Can I submit a resume anyway?
10. How do I know if you received my resume via the online response form?
11. I submitted my resume through the online response form but I'd like to mail it to you just to make sure you received it.
12. I tried to submit my resume using the online response form but the Web page indicated there was an error. What should I do?
13. How long are job postings generally on the Web site? Are they posted for a specific amount of time, or until the job is filled?
14. Will I be notified one way or the other if the job is filled or if I make it to the next step in the application process?

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1 - What employment opportunities are currently available at HealthCare Partners?

To view a listing of employment opportunities, you need to search our job listings. You can choose to narrow your search by using the search fields provided or by clicking on the View All button to review a listing of all jobs.

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2 - How do I submit a resume?

Each job posting you view after searching our job listings will have a button at the bottom that will allow you to apply using our online response form. Once you are brought to the response form, be sure to choose a source, which lets us know how you heard about us, and fill in the other required information. Once you hit the submit button, your resume will become part of our searchable database. Submitting your resume more than once will NOT increase your chances of being contacted. We will contact you if your skills and qualifications match a position that we are trying to fill.

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3 - What if I do not have a resume? Can I fill out an employment application?

You can fill out an online response form by using the link to our online application on the search page. Your application will be entered into our searchable database, just as a resume would. We will contact you if your skills and qualifications match a position that we are trying to fill.

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4 - What is a source, and why am I required to select one?

The source lets us know where you saw the position advertised or where you heard about us. There are two source drop-down menus that you are required to choose from when you submit a resume via our online response form. Please use the first drop-down menu to chose from a list of high-level categories such as Advertisements, Job Boards, Job Fairs, etc. Next, use the second drop-down menu to indicate the specific source, i.e., the name of the advertisement, job board, or job fair.

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5 - Why can't I submit my resume via U.S. mail or FAX?

We receive thousands of resumes. A paper resume takes much longer to process. Resumes received via our online response form reach the database almost instantaneously. You could miss the window of opportunity for a position because of the processing delay.

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6 - How do I use the Refer a Friend link?

The Refer a Friend link allows you to send an e-mail to a friend who may be interested in the job opportunity that you are currently viewing.

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7 - Why am I prompted to fill out additional information when I apply for some employment opportunities but not for others?

If we have additional requirements for a specific position or if we need additional information from you, we will include these screening questions at the end of the submit resume page. These questions help us to determine whether you are a good match for the position for which you are applying. Even if we determine that you are not a good match for the particular position for which you are applying, your resume will still enter our searchable database of resumes and you may be considered for another position that we are seeking to fill.

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8 - I'd like to be able to include a cover letter with my resume, addressed to the appropriate individual. How can I find out the name of the appropriate individual?

All resumes are received in our central database and sorted by job applied for and skill set. It is not necessary to address a cover letter to a specific individual. If you would like to include a cover letter, you can paste it in the resume text field after the text of your resume.

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9 - What if a position I am interested in is not listed on the careers page? Can I submit a resume anyway?

Yes. You can use the link on the search page to submit a general resume and apply for one specific position, several positions at once, or submit your resume for general consideration (this means you would not select a specific position to apply for from the online response form.) Once you submit your resume (whether for a specific position or not) your resume will be in our searchable database and you may be considered for other positions other than the one for which you applied. It is important to note that you should NOT submit your resume multiple times as this will NOT increase your chances of being contacted. The only time you should send us another copy of your resume is if the resume includes updated information.

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10 - How do I know if you received my resume via the online response form?

Once you have submitted your resume, a pop-up window will appear, thanking you for your submission. The appearance of this message is your confirmation that we have received your resume. If a problem occurs during the transmission of your resume, a pop-up window will appear with the error/reason for the problem. You will be asked to re-submit your resume at that time.

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11 - I submitted my resume through the online response form but I'd like to mail it to you just to make sure you received it.

If you received the confirmation message, you can be sure that we received your resume. It is important to note that you should NOT submit your resume multiple times as this will NOT increase your chances of being contacted. The only time you should send us another copy of your resume is if the resume includes updated information.

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12 - I tried to submit my resume using the online response form but the Web page indicated there was an error. What should I do?

Our online resume builder supports several browsers or platforms. If you are not running on one of the following supported platforms or browsers, you will need to upgrade your computer then revisit our site to apply online.

DESKTOP APPLICATIONS/SET UP

• Microsoft® Windows 95, Windows 98, Windows NT, or Windows 2000® operating system.
• 12 MB of memory recommended.
• An Internet connection of 28.8 baud (dial up) or corporate LAN connection to the Internet.

INTERNET BROWSERS

• Microsoft Internet Explorer 5.0+
• Netscape® Navigator 4.08+
• Netscape® Communicator 4.78+
• Mozilla 1.0
• Opera 6.0

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13 - How long are job postings generally on the Web site? Are they posted for a specific amount of time, or until the job is filled?

A position remains on our Web site until it is filled.

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14 - Will I be notified one way or the other if the job is filled or if I make it to the next step in the application process?

If you received the confirmation message, you can be sure that we received your resume. If your skills and qualifications match for the position for which you are applying, a representative from Employee and Clinician Services will contact you. It is important to note that you should NOT submit your resume multiple times as this will NOT increase your chances of being contacted. In fact, submitting your resume multiple times may result in resume processing delays. The only time you should send us another copy of your resume is if the resume includes updated information.

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