Your doctor may refer you the HealthCare Partners Comprehensive Care Center (CCC).
The CCC is a medical office you can go to in addition to seeing your own personal
doctor when you have multiple chronic health conditions. Our focus is on your health;
there are a limited number of patients who participate in this program. This means
individualized attention based on the results we need to achieve together for your
Comprehensive care is an approach that cares for all of your needs, not just the
medical and physical ones. We know that it can be difficult living with complex
medical conditions. Your team of a doctor, registered nurse, and social worker will
work with you as a whole person. They will help you and your family or caregiver
understand your conditions and medications, learn what to do if your symptoms flare
up, and help you keep from going to the hospital when it's not necessary. Your HealthCare
Partners CCC team is here to answer any questions you have and to give you the extra
layer of support that you need.
Why use the CCC?
At the CCC you have a team—your doctor, registered nurse, and social worker all
work together to help you—all in one place. Each person on the team has been specially
chosen to help you manage your specific kind of conditions. That means you don't
have to go to different places on different days and times to get the services you
We will also coordinate your treatment plan with your personal doctor, providing
updates the entire time you are part of the CCC program. That's how we support your
personal doctor in taking care of you.
What should you expect?
Once you have been referred to the CCC, your CCC doctor will visit with you for
an hour for a comprehensive review of your health and conditions. Your CCC doctor
collaborates with all the specialists you may see (for example, your cardiologist,
endocrinologist, etc.). And if you ever need to go into the hospital, your CCC doctor
will coordinate with our hospital specialists, too.
How often will you visit the CCC?
You can visit the CCC as often as you need. You can also call us any time you start
to feel bad or are worried about your health. There is always someone you can reach,
24/7, and a healthcare professional to answer your concerns, day or night. With
the CCC, you are never alone with a health issue.
What if you need to see a specialist?
When you need to see a specialist or need a service like physical therapy, your
CCC team will help coordinate that. We can arrange a ride to those services if you
need it. We can also help you find useful groups and resources in your community.